Our cleaners are fully insured and have undergone police background checks, reference checks, and work history checks. Ensures you have peace of mind that the person coming into your home is trustworthy.
Not at all. Some of our clients provide a key or access code and are at work during their cleaning. You will receive notifications when your cleaner arrives and when they leave, so you’ll always know what is happening in your home.
No problem. Simply contact us at least 48 hours before your scheduled clean, and we'll find an alternative time that suits you. We understand that life is unpredictable, and we never charge rescheduling fees.
You can contact us via phone, text, or email.
Our office hours are:
8am – 5pm.
Txt Message:
0420 424 355
Email : support@made4home.com.au
We appreciate all feedback, whether positive or negative. If you are not satisfied with our service, please email us with details about the issue and attach any relevant photos.
We will honour our 100% satisfaction guarantee and aim to provide a re-clean within 2 to 4 days for any missed or unsatisfactory areas. Additionally, we can discuss an appropriate discount if needed.
We will clean under small objects and light furniture. For heavy furniture, such as beds and couches, we will vacuum or mop underneath, but we will not move these items ourselves due to the risk of scratching the floors.
Customers are welcome to move the furniture if they choose, but we do not instruct our cleaning teams to do so.
We specialise in the eastern suburbs of Melbourne, including Bulleen, Doncaster, Templestowe, Balwyn, Hawthorn, Camberwell, Kew, Auburn, and nearby areas.
Is your location near us? Contact us to find out.
We prioritise safe and effective cleaning methods. Our approach involves using very mild, non-toxic cleaning solutions that have a gentle scent, ensuring the safety of your family.
If you have any concerns or would like to inquire about our cleaning products, please feel free to reach out to our team.
Please be aware that we require parking for our cleaning team. If you live in an area where parking is challenging, please contact us to let us know if we can utilise a private parking space or if public parking is available.
We provide outstanding cleaning services at competitive prices!
We can arrange a flat rate for a complete house cleaning, or an hourly rate if you only require a few hours of service.
To secure your booking, we require a credit or debit card on file.
Please note that we will not be able to complete your booking without this information.
Rest assured, your card will not be charged until after the service is complete.
We are open on Saturdays as usual. If you need to get in touch, please contact us via SMS at 0420 424 355.
Just send us a message, and our team will be sure to respond to your SMS or call.
Please note that we are closed on Sundays.
Our billing department can create an invoice for your company; however, please note that our standard payment method is through a registered credit or debit card.
If you have any further questions, please contact us for more information about our cleaning services.
We believe in earning your loyalty through quality, not by locking you in with paperwork.
You can pause, adjust, or cancel your regular cleaning service at any time with no fees and no questions asked.